Our payment policies explained
We understand that going through specialist treatment with your pet can be worrying, and we also understand that insurance claims can add to that. At Davies, we have a dedicated finance team who are on hand to help you and make this process as simple as possible.
Here’s some information to help you understand the process of paying for your pet’s care, whether you are making a pet insurance claim or funding treatment yourself.
I am paying for my pet’s care
Click here for payment options if you are paying for treatment yourself.
I am making an insurance claim
Click here for more information on the process of making a pet insurance claim.
What you need to know…
- If you are paying for treatment yourself or claiming back the cost of treatment from your insurance company, our standard consultation fee is payable at your first appointment and a 50% payment is required on admission, should your pet need further treatment or hospitalisation.
- If you are insured, you’ll need to get in touch with your insurance company to let them know your pet has been referred to us.
- We can help you through the process of making an insurance claim. You will need to pay for your pet’s care after your appointment or on collection, leave us your insurance forms to process, then your insurance company will reimburse you directly.
- We accept most major credit cards.
If you would like to speak to a member of our Finance team about paying for your pet’s care at Davies, or request a direct claim, please call us on 01582 883950
Meet the Team
Marie Draper
Client Finance Administrator
AAT Level I-IV Batchelor's and Masters Psychology
Amy Sparks
Client Finance Administrator
BSc Hons in Equine Science and Rehabilitation Therapies
