Our insurance, finance and payment policies

Our payment policies explained

We understand that going through specialist treatment with your pet can be worrying, and we also understand that insurance claims can add to that. At Davies, we have a dedicated finance team who are on hand to help you and make this process as simple as possible.

Here’s some information to help you understand the process of paying for your pet’s care, whether you are making a pet insurance claim or funding treatment yourself.

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I am paying for my pet’s care

Click here for payment options if you are paying for treatment yourself.

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I am making an insurance claim

Click here for more information on the process of making a pet insurance claim.

What you need to know…

  • If you are paying for treatment yourself or claiming back the cost of treatment from your insurance company, our standard consultation fee is payable at your first appointment and a 50% payment is required on admission, should your pet need further treatment or hospitalisation.
  • If you are insured, you’ll need to get in touch with your insurance company to let them know your pet has been referred to us.
  • We can help you through the process of making an insurance claim. You will need to pay for your pet’s care after your appointment or on collection, leave us your insurance forms to process, then your insurance company will reimburse you directly.
  • We accept most major credit cards.

If you would like to speak to a member of our Finance team about paying for your pet’s care at Davies, or request a direct claim, please call us on 01582 883950

Meet the Team

Find out how we can help you with your pet insurance claim and more about our finance and payment policies.

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Marie Draper

Client Finance Administrator

AAT Level I-IV Batchelor's and Masters Psychology

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Karen Gordon

Stock Controller

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Jo Harris

Accounts Administrator

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Find out how we can help you with your pet insurance claim and more about our finance and payment policies.

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Lesley Maidment

Client Finance Administrator

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Linnaeus Veterinary Limited trading as Davies Veterinary Specialists 01582 883950

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